• 1101 Bryan Ave. Suite C, Tustin, CA 92780 |

Office Policies

Family Orthodontics is committed to providing the best possible care to our patients. We are able to accommodate our patients Monday through Saturday by appointment only.

BREAKAGE

If a bracket or band breaks or becomes loose, please notify our office. Continual breakage may cause a delay in treatment time.

COOPERATION

To obtain the best possible result, it is important to keep regular appointments. Unsupervised orthodontics may cause harm to the teeth. The patient must avoid hard or sticky foods that will cause breakage. The gums and teeth must be kept clean to avoid cavities and permanent damage. Instructions for elastics and other appliances must be followed. If not followed, all of these items can cause a delay in treatment. If cooperation does not improve, we may choose to discontinue treatment.

YOUR DENTIST

A cleaning and exam along with any necessary fillings must be completed before braces are placed. During treatment, it is your responsibility to keep regular 6-month checkups with your dentist.

RETURNED CHECKS

All checks returned to us by your bank for Insufficient Funds will result in a charge of $35.00 and is due immediately including the amount of your check. If your check is returned to us, payments will then need to be made by cash, credit or debit card.

INSURANCE

Our office is committed to helping you maximize your insurance benefits. As a courtesy we will verify and file your insurance. This does not guarantee payment of your benefit but only tells us that you are eligible the day of verification. If anything changes in the future, your benefits may be reduced or denied. Please notify us of any changes to your insurance. Insurance is an estimate of benefits only. Insurance installments vary, and are generally paid over the course of treatment. We bill your insurance carrier as a courtesy – if payments are ever denied or the company fails to pay its portion, you are responsible for the entire fee.

FINANCIAL OPTIONS

Dr. Dean Azzeh is committed to making braces affordable for our patients. That is why there is no charge for the initial consultation, even if diagnostic records are necessary. We have very flexible payment plans; including zero percent financing options which will all be discussed with you at your first consultation visit.